Professional Online Training
Duty of Care
Practical training on duty of care in health and social care, covering dilemmas, implications for your work, and how to respond to complaints with confidence and clarity
From £25 + VAT
Buy for yourself or your team
Course Details
- Duration: 50 mins
- Delivery: Online and self-paced
Who This Course Is For
This training is relevant to anyone working in or supporting health and social care settings, including:
- Care workers who have direct, hands-on responsibility for service users
- New starters in health and social care needing an introduction to duty of care
- Staff who may face duty of care dilemmas or handle complaints as part of their role
Course Content
The course is structured into six modules covering the full scope of duty of care responsibilities:
- The Course Structure — Introduces the layout and content of the course.
- The Implications of Duty of Care — Explains what duty of care means in practice and its implications for health and social care professionals.
- How Duty of Care Affects Your Work — Looks at the practical impact of duty of care on day-to-day work with service users.
- Duty of Care Dilemmas — Explores real examples of duty of care dilemmas that care workers may encounter.
- Resolving Dilemmas: Support and Advice — Covers where to go for support and advice when facing a duty of care dilemma.
- How to Respond to Complaints — Explains appropriate ways to respond to complaints related to duty of care.
Course Information
The Block Coach provides access through the Learn-Link learning library.
Buy for Yourself or Your Team
Choose one seat for yourself or add places for colleagues. Each learner receives their own course access.
Frequently Asked Questions
What does duty of care mean in health and social care?
It is the requirement that professionals and organisations providing health and care services put the interests of service users first, ensuring they are kept safe from harm, abuse and injury.
Does this course cover what to do if a complaint is made?
Yes, the final module, How to Respond to Complaints, covers how to handle complaints that arise in relation to duty of care.
