Professional Online Training
Introduction to Emotional Intelligence
A practical introduction to emotional intelligence for supervisors and managers, covering how emotions shape perception, relationships and workplace behaviour, with tips for applying this understanding to everyday leadership challenges
From £65 + VAT
Buy for yourself or your team
Course Details
- Duration: 50 mins
- Delivery: Online and self-paced
Who This Course Is For
This course suits anyone responsible for building effective working relationships with a team.
- Supervisors and managers wanting to develop more effective relationships with their teams
- Individuals new to a leadership role seeking a solid introduction to emotional intelligence
- Established managers who want to enhance existing skills in this area
Course Content
The course is divided into four modules, each requiring a 70% pass mark
- What is Emotional Intelligence? — Introduces the concept of emotional intelligence and how it differs from IQ.
- Understanding and recognising emotions — Looks at the biological purpose of emotions and how to recognise them.
- Emotional Intelligence at work — Examines the role emotions and emotional intelligence play in the workplace.
- Tips for dealing with emotions at work — Provides practical advice for using emotional intelligence to manage workplace situations.
Course Information
The Block Coach provides access through the Learn-Link learning library.
Buy for Yourself or Your Team
Choose one seat for yourself or add places for colleagues. Each learner receives their own course access.
Frequently Asked Questions
Is this course only for people in management roles?
It is aimed at supervisors and managers, including those new to leadership, but it also works well as an introduction for individuals wanting to understand emotional intelligence for themselves.
What should I study after this course?
Developing Teamwork expands on these ideas for teams, Managing Meetings is a useful next step for new managers, and Leadership Skills offers further progression for those building their management training.
