Professional Online Training
Problem Solving in a Workplace
Practical CPD training for supervisors and managers who need to recognise, control and resolve people, task and resource problems before they disrupt the workplace
From £35 + VAT
Buy for yourself or your team
Course Details
- Duration: 30 mins
- Delivery: Online and self-paced
Who This Course Is For
This course is designed for those responsible for managing people and resolving workplace difficulties.
- Supervisors and managers wanting to develop problem solving skills
- Individuals new to a leadership role seeking a grounding in the subject
- Established managers looking to enhance their existing skills
Course Content
The course is broken down into three modules covering the causes of workplace problems and how to resolve them.
- Introduction and People Problems — Covers the main areas where workplace problems occur and examines people-related issues including personality clashes, poor communication and discrimination under the Equality Act 2010.
- Problems With Tasks — Looks at time-wasting through individual actions or poor work systems, along with resource problems such as a lack of materials or equipment.
- Successful Resolutions — Explores how managers, employees and outside organisations can resolve problems using arbitration, negotiation, compromise, conciliation and mediation.
Course Information
The Block Coach provides access through the Learn-Link learning library.
Buy for Yourself or Your Team
Choose one seat for yourself or add places for colleagues. Each learner receives their own course access.
Frequently Asked Questions
Who should take this course
It is aimed at supervisors and managers, whether new to a leadership role or already established, who want to develop problem solving skills in the workplace.
What topics does the course cover
It covers problems with people, tasks and resources, including discrimination under the Equality Act 2010, time-wasting, and resolution methods such as arbitration, negotiation, compromise, conciliation and mediation.
