Professional Online Training
Sales Skills
Practical sales training covering cold calling, face-to-face meetings, rapport building, presentations, negotiation, objections and closing, built to sharpen technique at every stage of the sales process
From £35 + VAT
Buy for yourself or your team
Course Details
- Duration: 2 hrs
- Delivery: Online and self-paced
Who This Course Is For
This training suits anyone involved in direct sales or client-facing commercial roles, including:
- New sales people needing a grounding in core techniques and meeting structure
- Experienced sales staff wanting to refine negotiation and objection-handling skills
- Business owners or account managers who regularly pitch to or meet with prospects
Course Content
The course is broken down into the following modules:
- Basic Rules for Sales People — Covers the fundamental mindset, self-assessment and goal-setting needed before approaching any sale.
- Cold Calling — Explains how to prepare for cold calls, what to say and how to get past gatekeepers.
- Face-to-Face Meetings — Walks through a typical face-to-face meeting from opening to the key questions to ask a prospect.
- Rapport Building — Focuses on techniques for building a genuine connection with prospects during a meeting.
- Sales Presentations — Provides practical tips on staying relaxed, delivering key messages and using presentation aids effectively.
- Results Selling — Looks at how stressing the results a prospect can expect helps drive a sale.
- Handling Negotiations — Shows how to avoid unnecessary negotiation and what to say when you're drawn into it.
- Dealing With Objections — Builds skills for responding to common prospect objections during the sales process.
- Closing the Sale — Covers techniques for using negotiation skills to bring a sale to a successful close.
Course Information
The Block Coach provides access through the Learn-Link learning library.
Buy for Yourself or Your Team
Choose one seat for yourself or add places for colleagues. Each learner receives their own course access.
Frequently Asked Questions
Does this course cover cold calling as well as face-to-face selling?
Yes, the course covers both, including how to prepare for cold calls, deal with gatekeepers and run a typical face-to-face meeting.
Will the course help with handling objections and negotiations?
Yes, there are dedicated modules on handling negotiations and dealing with objections, alongside techniques for closing the sale.
